Thought Leaders vs Company Bloggers

Now that businesses have all rushed to have Twitter and Facebook profiles and to maintain company blogs, has the onslaught of information made it actually more difficult to get your message heard?

Business strategy and information technology consultant Stowe Boyd wrote a blog post on Thursday entitled “Thought Leadership: Beyond Marketing” in which he suggests that the rise of social media might be making us immune to marketing. Boyd suggests that startups might benefit from rethinking how they position themselves online to land on the side of that signal-to-noise ratio so that they’re actually heard.

Boyd observes that “Even in a time of great noise, people are still looking for guidance: they still need to make informed decisions, and to take action on their own behalf or on behalf of their companies. To do so, they look more than ever to those individuals and organizations that they trust, those that have credibility and hard-won reputations.” In order to capitalize on this search for expertise, Boyd suggests that companies try to situate their online presence less in terms of marketing and more in terms of thought leadership.

Boyd says there are three obvious ways to do this: Hire a thought leader. Ally your company with innovative, leading-edge programs. And actively participate in the community discourse in your field, either through written publications or through speaking events.

But these might not be viable options for startups. Hiring a thought leader is likely to be cost-prohibitive. As Boyd notes, “A startup wondering how it can stand out in a crowded field may just punt, and go down the classic social media route: the CEO and/or marketing folks will blog on the company website, and hope that people read the posts; they pay to attend conferences, and hope that they can get a speaking slot; and they try to make the company and its various spokespeople seem to be highly regarded in the community. This is the path that all companies seem to head down, so it comes as no great surprise that it generally doesn’t lead to outstanding results.”

Boyd suggests some alternatives… Read them via Read, Write Web

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Web 2.0 Expo Keynote with Chris Brogan

Chris Brogan at Web 2.0 Expo
Image by Benjamin Ellis via Flickr

The most recent Web 2.0 Expo in the Javits Center in Manhattan was excellent. It was an event that was not to be missed if your company was willing to shell out the fees to attend. In a recession you would think the fees for these conferences could be cut down a bit, but that is just wishful thinking because it will probably never happen.

Anyway, the event I enjoyed most was Chris Brogan’s keynote speech. Chris did a great job of breaking down some the barriers that have been erected around Social Media topics to make them very straight-forward. I thought his philosophy in relation to social media advertising campaigns was very insightful, and his insights on Twitter were were exceptional. He proposed, listening and info sharing are more important than narcissistic tweets about one’s self or one’s brand. He proposed that your “re-tweet”(RT) to tweet’s of your own of your own ratio should be about 12 to 1. Ultimately, this quote, resonated with me the most: “…what is more sad than creating electric sheep.” In other words, genuine information sharing is much more important than updating people on every mundane moment of your day.

View the video (below) of his keynote for the specifics– it is defiantly worth the 10 minutes if you are interested in social media, online marketing or web 2.0.

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